Refund policy
Refund Policy
At GLOBALX-1 LTD, customer satisfaction is important to us.
Returns
Returns are accepted within 30 days of receiving your order.
Items must be:
- Unused
- In original condition
- In original packaging
- Accompanied by proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable digital products
- Personalized or custom-made products
- Items marked as final sale
- Perishable goods (if applicable)
Refunds
Once we receive and inspect your return, we will notify you regarding approval.
Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping charges are generally non-refundable unless the return is due to our error.
Exchanges
We replace items only if they arrive defective, damaged, or incorrect.
Contact
Email: officestaff263@gmail.com